Why Medical Practices Need A Website And Social Media

Mar 14, 2013 by

In the Internet-driven world we live in, a professional and easy-to-navigate website is a necessary marketing component for every business. But for doctors who rely on referrals and a constant flow of patients, having a strong online presence is necessary to be successful. Even then, any business can benefit from a strong web presence; this is the age of technology, and if you are not promoting your business online with a user-friendly website, you are missing out on countless new opportunities.

A good website design is also the most economical and efficient way for you to market your company. If you look at the traditional cost of a national or global advertising campaign, the cost of running one or two ads can be astronomical and well beyond the budget of a typical small business. However, going online can bring you more exposure at a fraction of the cost.

A well-designed website will promote your business 24 hours a day, 7 days a week, 365 days per year. It is a promotional piece that users can interact with whenever the need arises. For these reasons, as well as many more, websites for doctors and dentists are becoming increasingly important.

Online Marketing Essential for Physicians

The need to reference a medical or dental website can occur at any time. Take for example someone who has chipped their tooth or sprained their ankle during the evening hours. They know they need medical attention, but they can wait until the morning before actually seeing a specialist. In the meantime, they will do a quick online search for doctors or dentists in their area. They can compare services and experience based on each company’s website and social media profile. If the website also has glowing testimonials about the physician, it will make the potential customer feel more confident in their decision.

That is Why Medical and Dental Websites Work!

Your website can be a dynamic multimedia sales tool that includes a wealth of company and product information, as well as patient reviews. It can contain useful blogs and educational content that will build trust and inspire confidence in a physician.  An effective website should be updated regularly, easily navigated, and linked to a strong social media profile that is equally informational and active. If you do not have the time or resources to run a social media marketing campaign for your website, there are professional services that specialize in medical website design and medical practice marketing.

Potential Pitfalls for Practices Online

One of the biggest dangers of having an online presence is being exposed to negative feedback. Unhappy clients may jump online and comment on your medical practice’s Facebook, Twitter, or other social media profile. It is important that these responses are responded to professional and in a timely manner. A common mistake companies make online is deleting or ignoring unhappy customers. By responding and remaining patient, you reflect positively to other users. They will learn that your medical practice cares for their health and will always respond to their concerns.

As your practice ventures into the online market, you will quickly find that there are numerous resources available to help you advertise for free. The more proactive you are the better off your practice will be. So hop on, sign up, and start tweeting!

Written by Mike, a representative for a website designer and online marketer for medical practices.